IBM Leads the Way to the Future of Voice Collaboration
Brian M O’Curran April 3 2009 12:23:34 PM
IBM Leads the Way to the Future of Voice Collaboration
IBM Lotus Sametime Unified Telephony Launch
It's here! From VoiceCon events to the most recent Lotusphere 2009, people have been blown away by the demonstrations of IBM Lotus Sametime Unified Telephony -- to the point of changing their voice strategy! The economy has forced companies to delay or rethink migrations to IP Telephony. Getting more from the telephony systems you already have becomes critically important. Sametime Unified Telephony can provide strong value today and set them you for the transformation to the future of voice collaboration.
Traditional telephone systems are rapidly and dramatically transforming. The old days of hardware and hard-phones tied to a physical desktop is giving way to the next evolutionary step. Voice services have moved into the software world. The services are increasingly embedded in the fabric of collaboration. Innovations such as Sametime Unified Telephony represent the future of how people will talk to each other and do business every day.
Sametime Unified Telephony is our newest addition to IBM's Unified Communications and Collaboration (UC2TM) software platform, continuing over a decade of experience in real-time collaboration. This product is one of the single most critical factors in IBM's credibility and leadership in the unified communications market. Check out the Gartner Magic Quadrant for Unified Communications in 2008. IBM plays a prominent role in this new world where next generation voice and enterprise communications tightly integrate with the collaborative desktop.
On April 1, Bob Picciano delivered a keynote address at VoiceCon Orlando showcasing both Sametime Unified Telephony software and a new service product from IBM GTS Integrated Communications Services -- specifically designed for planning, implementing and managing Sametime Unified Telephony environments. In addition, he spotlighted 14 industry leading business partners that have already gone through the Sametime Unified Telephony validation program to test interoperability.
Public announcement at VoiceCon Orlando 2009, including an IBM press release, which will name multiple industry leading business partners in the Sametime Unified Telephony Interoperability Validation Program.
Product overview Web page goes live on ibm.com
Why should you care?
1.) Increased Revenues If your people can be more productive and can collaborate with others better, faster with less friction, innovating at a pace greater than your competitors, this offering contributes directly to the top line.
2.) Decreased Expenses Integrating to the systems you currently have and building-out a collaborative infrastructure eliminates the requirement for a one-vendor-fits all situation. Take a look at the video above from VoiceCon. See this solution can save you some money on extending your existing investments.
3.) Increased Efficiency If I can be more productive using these technologies, I can get more done; seeing more customers, delivering more value, connecting with more people faster, and finding the expertise I need.
The Industry Standard, It's all about the savings..
"This week's VoiceCon Orlando was just as much about how to save money as it was about the hottest technology -- unified communications -- and, in fact, UC was touted as a way to go about saving money." Link to full article.
ComputerWorld, IBM lining up run at telephony, VoIP integration
"IBM Lotus Wednesday introduced a slew of partners to help with its efforts to integrate traditional telephony and VoIP with collaboration software via Sametime Unified Telephony Server, which the company said will ship in July.
IBM's collaboration and voice strategy is to integrate the telephony architectures companies already have with Sametime and the rest of the IBM Lotus collaboration platform, including Notes/Domino, instant messaging/presence, social networking, conferencing and messaging software. The plan is to use open protocols and interfaces." Full Article here.
IT Knowledge Exchange, VoiceCon 2009: Building success through innovation
"The impact of today’s global economic crisis has wrenched companies into shaping new business models merely to survive, much less thrive. But top-tier UC vendors at the recent spring VoiceCon 2009 show in Orlando are interpreting the recession (or depression) as a unique opportunity to change the old ways of doing things. The dawn of a new day. A time to rely on and trust in innovation to carry us through these dark days." Full Article here.
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